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Aviation Sector

Modern ERP solutions from SAP move a notch up with its aviation software for flight operations, fleet management, route planning, and aviation MRO in a continuously changing business environment like the airline industry, establishing the quickest TAT feasible for your carrier. Give your consumers a personalized experience from the moment they book until the end of their journey.

aviation

Efficient Fuel Managment

Business Planning and Consolidation

  • Agile planning, budgeting, and business performance forecasting save planning cycle time and costs.

  • Real-time feedback loops that reveal company performance and changes, as well as simulation capabilities, can be used to predict the result of business actions.

Fuel Management

  • SAP aviation software for fuel management provides enterprise-wide visibility to manage fuel at the aircraft and flight level, which accounts for a significant portion of operational costs.

  • Automate price estimates and invoicing for gasoline procurement and fuel-dependent goods to streamline processes.

  • Enhance fuel-hedging techniques to better detect and manage risks while also ensuring regulatory compliance.

Network and Route Performance Management

  • Airlines can learn about the profitability of specific routes, regions, and the entire network.

  • Through advanced analysis, it is easier to understand the levels that sustain and destroy earnings.

  • With multiple insights, you can see how customers, service, and channel productivity affect the bottom line.

Strategic Demand Management for Airlines

Aviation MRO

  • Predictive maintenance based on sensor-provided operational data prevents asset failure.

  • Companies can achieve the maximum asset performance and utilization over the asset lifespan with an integrated functional and technological platform.

  • For aircraft MRO execution, gain visibility across diverse fleets for line, base, component, and complex asset management.

Operational Risk Management

  • Put in place the strongest incident management strategies to proactively detect and reduce the frequency of health and safety risks.

  • Through carefully specified safety instructions and operating permits, keep an eye on the safety of maintenance workers.

Catering Production

  • With SAP production management and control software, you can keep catering waste to a minimum.

  • You can acquire early insight into last-minute modifications by using real-time load data and requirements gathered through customer ticketing.

  • Ensure that procurement plans are consistent, as well as contract and supplier compliance, as well as scheduling, preparation, and stock management.

Operations and Asset Management for Airlines

Catering Procurement

  • Automate the entire procure-to-pay process to create, display, change and process purchase orders in response to purchase requisitions

  • Manage all accounts payable data with integrated invoice processing. To adapt to local country rules, country specific payments can be leveraged.

  • Align ground-handling processes with flight scheduling for reduced risk and greater sourcing efficiency

Ground Handling

  • By integrating ground handling and sourcing functions, SAP aviation software equips organizations to adjust resources to meet the needs of a constantly changing airport environment due to flight changes, weather conditions and security threats

  • Collect and check invoices against business rules and handle exceptions with complex billing structures that are readily adaptable as sales contracts evolve

Contextual Marketing and Customer Service Excellence for Airlines

Real-time customer insights

  • Capture and monitor structured and unstructured data from emails, other transactions and social media into a single view.

  • Track analytics into known and unknown customers and develop them into high-value customers and brand advocates

  • Anticipate customer purchasing patterns and sentiments through predictive scores

Marketing with speed and agility

  • Provide context-relevant recommendations based on previous buying patterns.

  • Engage in personalized multi-channel campaigns on social media channels, in the storefront, e-mail and SMS.

  • Develop long-term customer loyalty by converting points into rewards through loyalty programs.

Omnichannel service excellence

  • Unified contact center operations for better performance and resolve customer issues faster.

  • Field service engineers can have real-time access to information through mobile service execution.

  • Listen to various social media channels to gauge customer sentiments and consistently provide great experiences.

Unique customer experiences

  • Provide context-relevant recommendations based on previous buying patterns.

  • Engage in personalized multi-channel campaigns on social media channels, in the storefront, e-mail and SMS.

  • Develop long-term customer loyalty by converting points into rewards through loyalty programs.

Digital Transformation of Commerce and Sales for Airlines

Master Data Management for Commerce

  • Meet regional market needs by localizing product offerings, languages and payment methods.

  • Simplify product catalog and content management processes and ensure a consistent experience across multiple channels and touch points.

  • Utilize real-time user behavior and provide a personalized experience while browsing.

Supplier Direct Booking

  • Provide context-relevant recommendations based on previous buying patterns.

  • Engage in personalized multi-channel campaigns on social media channels, in the storefront, e-mail and SMS.

  • Develop long-term customer loyalty by converting points into rewards through loyalty programs.

Sales Force Empowerment

  • Close more deals with real-time sales analytics reporting and dashboards that provide a complete view of customers from lead to contact.

  • Gain customer performance intelligence to maintain and grow the right accounts.

Sales Performance Management

  • Provide context-relevant recommendations based on previous buying patterns.

  • Engage in personalized multi-channel campaigns on social media channels, in the storefront, e-mail and SMS.

  • Develop long-term customer loyalty by converting points into rewards through loyalty programs.

Portfolio

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